Customer Testimonials

Great place and Great people to help get a new car and to keep it running smooth.

Ive never been to Fremont. This is a mistake. I'm writing these words just to reach 15.

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He explained the condition of my vehicle in simple terms I could understand Very friendly

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I received an email from the Service Team at Sid Dillon reminding me that my car needed servicing. It was in need of an oil change. There was an area to click on to schedule an appointment. I supposedly set up an appointment for November 4 at 11:00 a.m. for the oil change. I received a response saying my request had been received. However, I heard nothing back. The morning of November 4 I called the service department to confirm my appointment. They had nothing and didn't know what "calendar" I might have used to make an appointment. Fortunately, ... Read More

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DealerRater - Nov 6, 2026

I received an email from the Service Team at Sid Dillon reminding me that my car needed servicing. It was in need of an oil change. There was an area to click on to schedule an appointment. I supposedly set up an appointment for November 4 at 11:00 a.m. for the oil change. I received a response saying my request had been received. However, I heard nothing back. The morning of November 4 I called the service department to confirm my appointment. They had nothing and didn't know what "calendar" I might have used to make an appointment. Fortunately, the woman I spoke to said they could actually get me in at 11:00 am that morning so I was able to get in. The service staff was very pleasant and attentive. While the service staff/mechanic recommended three additional services be completed I passed on all three (or four?). I was pleasantly surprised that there was no charge for my oil change and tire rotation. Glad I took it to Sid Dillon's! I'll review the recommendations for the additional services.

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Couldn’t be happier. They went above and beyond. As a customer who had a terrible experience with Greg Young , I was hesitant to give Sid Dillion a chance, as I assumed they were all the same. Night and day difference. Best car buying experience I have had so far. Erik delivered. A+

I dont think ive ever had a bad experience here, this is my preferred place to take my car. Everyone's always so friendly!

Service was what I expected. My concern is that my Buick with only 16k miles on it would have this kind of worn out parts already. This brings up the quality of the rest of the car.

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I received the usual excellent service from Sid Dillon Buick and appreciate the courtesy and excellence that is always a part of my visit to the dealership and service center.

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Took 2 weeks for a 1 day repair , left car at dealership, Because after I left it for a same day or 2 day repair.they found out they did not know when the part would come in. Then after it came in they found they needed another part.

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Helpful, explained things well, and provided quick thorough service. Very good communication and customer service.

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I went in for my first oil change and accidentally stopped at the wrong garage. One of the workers personally took me over to the right place to make sure I found it, such a kind gesture! Once I got there, the service was fast and everyone was friendly. My favorite part was that Andrew, who sold me my vehicle a few months ago, came over to say hi and chat for a bit. That personal touch really stood out. A great experience all around!

Respectful of my preference. Timely in having an auto ready Tania cared for my needs w DJ

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I got there early, a technician got my information and and showed me where to wait. When the service was done, he had me sign the paperwork and I was done.

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I always receive great service at Sid Dillon. Schuyler was a very friendly guy. He communicated to me about how he wanted me to have a great experience at Sid Dillon. He seemed extremely happy to be there.

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Sid Dillon takes very good care of me and our wonderful Buick Enclave as well as providing service to someone in assisted living.

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Trent was amazing to work with! He made the process very easy, definitely recommend! I will continue to go to Sid Dillon!

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Always courteous and friendly service. They are always on time, and I know I can plan on them getting me out the door in a timely manner.

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Contacting the dealership through the central operator was painful and inefficient. The only benefit that evolved from that conversation was being put in touch with Brandy. She had to correct the mistakes made by my first contact, which included scheduling the incorrect vehicle. Brandy provided me her direct extension and from there things went very well.

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We went to Sid Dillon on 56th and O street. All the people that helped us were friendly and welcoming. Especially Ben, he listened to what I was looking for and came up with several perfect options. He then was extremely helpful in choosing which one best fit my needs. Definitely a place we will go back to for our next vehicle purchase. Extremely trustworthy!

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This is the second car we’ve bought from Sid Dillon. My dad bought four or so, and we certainly plan on coming back. I do feel like we get treated good overall. but this last purchase left me extremely frustrated getting a hold of somebody and getting the car test driven was all really good. Everybody was very polite and helpful, and I don’t have the best credit, and you guys helped us get the vehicle we wanted, but the day we picked it up is worth and kind of started to get really disappointing. The day we ... Read More

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DealerRater - Oct 16, 2026

This is the second car we’ve bought from Sid Dillon. My dad bought four or so, and we certainly plan on coming back. I do feel like we get treated good overall. but this last purchase left me extremely frustrated getting a hold of somebody and getting the car test driven was all really good. Everybody was very polite and helpful, and I don’t have the best credit, and you guys helped us get the vehicle we wanted, but the day we picked it up is worth and kind of started to get really disappointing. The day we picked it up, the second set of keys was not there as we were told they would be, and the salesman we’d worked with was busy, so I understand that basically we got given the keys and that was it. They didn’t feel like we just purchased a vehicle. For a fair amount of money, y’all does if we were more just kind of in the way, but it was really busy and things like that do happen. We got really really frustrating and disappointing is we were told before buying that the hood and the driver side panel area would get painted so it would appear there was never a scratch there if it wasn’t all chipped up I think they got us in within a week, which is good. We were told it would take a few days max. My wife brought her vegan on only Wednesday, Monday, and again, but everybody was extremely busy, but it took at least 30 minutes, probably closer to 40 minutes before they got her out of there. She said there were people that were there before her, and they were still there, but she left. She got her car was not explained anything about it so they said to sit down and figure it out by herself. Then we live a good 40 minutes away from you guys, and she got almost home. got a call from you guys that they gave her the wrong car and that she would need to turn around and bring it back. She explained to them how far away we live and that the kids are at home with somebody watching them that she needs to get back to, so they said that’s fine, just give us all the numbers on the car so she how to do her best to read the numbers off the keys somewhere else, got the car on Wednesday, checked in on Friday, car was not done, did not know when it would be done, but said it would not be done until early next week, probably. Texted on Monday with the car was done, car still not done. Texted again on Wednesday, the car was done. car was still not done was told it would be done Thursday. texted him Thursday to see how it was going. Said they got the car back, but the windshield side panel was not painted, which was the entire reason we brought the car to get fixed. The hood was just an added bonus. Texted an hour later said he was mistaken. They told him the hood wasn’t painted. He went and looked at it. It is painted, but the windshield cracks were not done. We bought the warranty coverage that does covers windshield cracks, all that fun stuff. They did get the windshield cracks fixed quickly. We go to pick it up. The hood has got three or four white spots in it where the paint never got filled in. The salesman’s dad, I think Dwayne’s his name, came out and looked at it and he said that’s weird. He told them to sand it all down and repaint it, and you can still see all of the old chips in it, it does not appear in any way shape or form. It was ever sanded down. It does appear they just painted it. There are still two or three decent size holes that the white is showing through on the hood and the part of the hood that touches up with the car itself has got more scratches and dings in it than I cared to count. Dwayne attempted to get the spots out, but they are too deep. The remedy they came up with is they’re going to get us scratch repair paint and asked us to do it ourselves so on an $18,000 mini van, a car we traded in and waiting a week and a day for a paint job, it was still not done. It didn’t look good. and then we were being asked to finish fixing it ourselves like I said, I did enjoy your guys dealership. I think you have good cars.

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Everything was explained thoroughly. The paperwork was explained well and ready to go when I got my car.

The personnel were very professional explained what the problem was and how they were going to fix it .. They did that exactly as they said they would and solved the problems so….. More importantly when every my wife took her car or my pickup in for service they treated her with the utmost care and compassion so GOOD ON THEM !

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Service is friendly and efficient. Shuttle available for convenience.

Brandy and crew never disappoint! Very easy to work with and reasonable prices and comfortable lobby to wait and the free snacks are a great amenity. I will continue to come back and recommend them and the Genesis brand to all my friends

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We were happy that Derik and everyone made our 2026 ready to drive when we arrived.

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Very professional team that pays attention to details and provides ann outstanding experience.

Great customer experience! Eric Watson is our salesman and we have purchased several vehicles from him. He pays attention to what we are asking for and what our needs are in the vehicle and makes sure they are in the vehicle we are looking at! I live less than 4 miles from a GMC dealership in Columbus, but choose to drive 40 miles to Sid Dillon in Fremont because of how I am treated and the deals they make!

Personal are very professional and friendly. Shop and waiting room are clean and provide wi-fi. Car was washed before return!

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Everyone involved was very polite and informative about what was happening with my truck. When I left my truck was in great condition.

We recently took our GMC to Sid Dillon in Fremont for some transmission work done. We took our pick up in on 8/24/2026. We were told later that day what all needed to be done to fix the transmission. We were told that GM would cover 30% of the bill because the pickup had only 56,000 miles on it. It was 6 years old so was not under warranty but very low miles so they would help out some. I asked if Sid Dillon every help out with the repairs and Matt the service Tech stated that some times they do but normally it ... Read More

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Google - Oct 2, 2026

We recently took our GMC to Sid Dillon in Fremont for some transmission work done. We took our pick up in on 8/24/2026. We were told later that day what all needed to be done to fix the transmission. We were told that GM would cover 30% of the bill because the pickup had only 56,000 miles on it. It was 6 years old so was not under warranty but very low miles so they would help out some. I asked if Sid Dillon every help out with the repairs and Matt the service Tech stated that some times they do but normally it was only around 10%. I told him thanks and asked him to check on that. At this time I was told this was a 2 day repair time frame. I called a couple days later and asked on the status and was told it was not done yet. Then on 8/28/2026 I called again and was told that one part would not be in until 9/11/2026. I followed up again on 9/17/2026 to check on the status and was told it was the next auto to go in and should be started by the end of the day and maybe be done tomorrow. I asked Matt if we got an answer on if the dealership would help out on any part of the bill and Matt stated no not yet. I called back again on 9/24/2026 asking if my pickup was done and was told they started on it and should be done tomorrow or Monday. The first time I got a call from Sid Dillion was on 9/25/2026 at 5:06pm telling me my pickup was done. I live in Lincoln so an hour away. I asked about the dealer ship helping out with the bill and Matt told me that he was told no they would not. I asked him why since he told me that they usually do on situations like this. Matt told me that his GM told him that since I did not have any service record with them they were not going to help me out. I thought that was very childish, the reason they were not going to help out was because I did not have any service record with them. I told them that the only service that this pickup has had since I owed it was three oil changes. One oil change was done at Sid Dillion in Wahoo and the other two were done by myself. I then told him our other auto that we own which we purchased from Sid Dillion in Fremont, had it's transmission redone was done at Sid Dillion in Lincoln. It also has had new tires put on it and that was done at Sid Dillion in Lincoln. The only other work that other auto has was oil changes which I did myself. We have bought both of our auto from Sid Dillion, my brother just bought his auto from Sid Dillion (all in Fremont) and the only work not done at Sid Dillion was oil changes but we were told they were not going to help out because we had no service record. So after spending about $195,000 on three auto with them, we will think twice before traveling an hour to go to Sid Dillion in Fremont to purchase any auto.

The service department treated me good. They ask if we need to go anywhere and offer us a ride. They explained what they found out on the ticking noise coming from the engine.

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Friendly and quite helpful service department. I have to complement both Jon and Brandy on there knowledge in completing my vehicle inspection and repair. You couldn’t find a more perfect company to do business with. Also a complement to Nick for a loaner car and having delivery and the switch of my car. A 5 star business. Dan

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Carver, Kyle, NICK, Tim all great workers and pleasant to deal with good job team

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Good worked me in well. Fo you ask about wrong place. Ask about correct place

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I really appreciate the smooth processes at Sid Dillon. Good communications and efficient getting in and out.

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I really APPRECIATE the staff at the repair shop on Friday who changed all four tires after one of my tires was completely flat due to a roofing nail puncture. I was able to get my car back by the end of the day. Your team members at the repair shop are awesome!

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We didn’t go to Fremont, we were at the Buick side in Lincoln. It wasn’t the greatest visit. We previously were scheduled for a routine oil, change a tire rotation, and then a repair to one of our seatbelts. However, the day that we brought our car in our car would not turn over because of a bad battery so fortunately we were able to get in very quickly as we were leaving town at the end of the week. Our car was there about 48 hours which is completely understandable as we were being worked in and we ... Read More

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DealerRater - Sep 25, 2026

We didn’t go to Fremont, we were at the Buick side in Lincoln. It wasn’t the greatest visit. We previously were scheduled for a routine oil, change a tire rotation, and then a repair to one of our seatbelts. However, the day that we brought our car in our car would not turn over because of a bad battery so fortunately we were able to get in very quickly as we were leaving town at the end of the week. Our car was there about 48 hours which is completely understandable as we were being worked in and we received a text message late in the afternoon the day of pick up indicating that our car was ready. We went to the dealership and I dropped my husband off and went home. About 30 minutes later, I sent him a message with a reminder about our evening and he responded with I’m still at the dealership. Come to find out the new battery that we needed was not even placed in the car at time of pick up so he sat there for quite a while waiting for the work to be complete. Additionally, our oil was changed, but the sticker in our window still reflected old mileage so there’s a question if the oil was actually changed and then under a warranty that we purchased in addition to other warranties when we purchased our car, the oil change is supposed to be no cost to us, but we were charged approximately $85 for an oil change. I have since reached out to the dealership was able to confirm that per their technicians the oil was changed, but the new sticker was not placed, and I was able to get the billing side corrected too, we’re currently awaiting our refund. This was not a great visit if I were to recommend someone to the Sid Dillon service shop based off of this visit, I would never recommend. Hopefully the next time things run smoother.

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I want to express my sincere appreciation for the exceptional service provided by your team. Jeff and Cameron made the entire process remarkably efficient and seamless. I was thoroughly impressed by their professionalism and outstanding customer service. Thank you for ensuring our GMC was ready upon our arrival. I will highly recommend your business to others.

David and the service department is My go to person. He always takes care of me. He is very helpful and very professional.

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Had the car all day only to find out they couldn’t find anything wrong with it. Had an appointment at 9:30 in the morning. They called us at five to pick it up. Appointments really don’t mean anything at Buick. But was glad to find out that nothing seemed to be wrong.

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Sales and service are kind, knowledgable ,professional, response timely. Top notch all the way through.

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I’ve never been to your facility. I had an oil change in Lincoln and got put on 5 different mailing lists. Please remove me.

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Worst service experience ever with this location. Service advisor had no clue. No response first day. Second day had to drive there to find out waht was wrong. Truck was still not looked at. Advisor last name Wilhelm. When picking up truck windows apparently left open over night in the rain. Passenger side soaked. Seats and floor. Took over an hour to get invoice. All work not completed.

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Did an overall inspection & got me in and out in a timely manner. Will use them again.

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Quick and fun Schuyler was amazing. He explained everything including my warranty and provided transportation to and from my home while they did my oil change

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Dave was great! I really like the video so that I can see what is going on with my car.

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Our salesman knew what we were looking for and went to work and found us a beautiful car..

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The service was great. And, the service staff is wonderful. I received recommendation for the next service need, I should schedule...in October. This information was extremely valuable.

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Thank-you for your wonderful service! I appreciate your knowledge of the vehicle and the recommendations you make to ensure it’s smooth running.

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service is nice but your receptionist not too clever think Tracy may need more training

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I dropped by no appointment but the service department was efficient and courteous. There was a very unique problem with my car update and they fixed it and washed my car.

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Always pleasant but on the high side for work done. Didn't have time to check price elsewhere.

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The communication was excellent, time was appropriate and overall excellent experience. I appreciated the efficiency and the video.

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Courteous and helpful. He kept me informed of the progress, and when my car was ready, he explained what was done and gave suggestions as to what needed to be done in the future

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I enjoy sid dillion in lincoln Get things done right away and very professional each time. Free car wash also

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Great job! Rob was excellent. Looking forward to coming back to work with your staff.

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They are always honest and trustworthy and have the ultimate level of customer service. I have bought all my cars from them since 2020 and won’t go anywhere else! My salesman Trent Tagmire has become like family due to the integrity he exemplifies.

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Quick and professional. Everything was explained. Options were available for me to select filter options etc

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We came in just looking, trying to decide what I wanted for my next vehicle, since we lease, no plans or expectations of leaving with something new as I still had several months on my lease. Turns out it was definitely one of our better experiences in car shopping/purchases. Our salesman was Blane Hohn. Wonderful young man!! Made the experience and time pass, waiting for paperwork, enjoyable! Overall, would recommend this dealership to others in a heartbeat. Thanks! ☺️

Fast, easy to work with and dependable. In and out in decent time and nice waiting conditions

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Excellent service. Derek gave a very through explanation of the G70. Troy was very easy to work with, and explained everything about finance. Have nothing bad to say.

I have been with Sid Dillon for many years. Matt is the best. He is all around a great guy. He cares about his customers and always follows up after a purchase. He is one of a kind of guy.

Martin, Jeff, and Andrew were great to work with. Met me where I was and took care of all I needed.

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Have never had any problems with this dealer. Rob was great to work with.. Been coming to this Lincoln dealer for years.

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Dave Nieman is excellent, he is very professional and explains well what the car needs as well as being very honest A real asset to Sid Dillon.

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Friendly, informative & helpful people. Friendly greeter at the door. People, beyond our service agent, was willing to assist with a follow up quick service.

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Always helpful. Quick service. Appreciate the transport to and from the business for repairs. Friendly staff. Always updated on needed services.

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Blane H. did a great job helping my wife and I. I'll be recommending him to anyone looking for a new vehicle!

Very pleased with the service we are getting. Personnel are friendly and thorough. No complaints here!!

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Sid Dillon is reliable , always ready to service my suv as needed. I like to go there because staff is friendly and answers my questions. "Trustworthy." As a senior I have great confident in them.

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I had an appointment at 4:00 pm and the Technician checked us in right away, and said that they would start on my car shortly and had us go to the waiting room. The service was completed in about an hour and 20 minutes and we were on our way.

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Very accommodating, always have a car waiting for me until mine is ready for me

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Working with Dan at Sid Dillon was just terrific. Before, during and after, he took the time to check on me and the vehicle to make sure I was getting and got what I had hoped for. I will buy a car from him in the future without question.

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All staff courteous and helpful. They listened to my car features and were very accommodating

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Timely- great service

The service department was thorough in finding why the check engine light was on, which happened to be a defective turbo. They also found an A/C line that was leaking and offered to fix it as well.

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We moved our business from Anderson Ford to Sid Dillon and the difference is shocking. Sid Dillion employees have a smile on their face, are courteous, competent, and friendly. Awesome dealership!

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Outstanding Dealership Support from everyone at The Sid Dillon Buick GMC Cadillac Staff during our recent purchase. Thank You; Michael and Sue Harrison

Tyler was an amazing sales associate to work with! He was so knowledgeable about the car I was interested in, and wasn’t pushy at all! He was eager to answer questions, and didn’t pressure us into any decisions!

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Friendly, fast service and was met at the door to get us what we needed.

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It was easy to make appointment. I was met promptly. The work I wanted done was accomplished and my car was done when expected.

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Great communication, ease of business. Suggesting some sort of message when calling. I called and just heard music. Did I call Sud Dillon? Was someone there & just on another call? I thought it was odd. Each of my calls went straight to music rather than “Thank you for calling Sid Dillon. We’ll be with you shortly.” Someone from the office would answer and then transfer me. However, I hung up once unsure I was calling correct place.

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Clean, open, friendly, approachable staff, made eye contact, efficient, gave clear information, professional and caring.

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They always do a great job and don't attempt to upsell. Just present the issues in a fair and honest way.

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Brandy always takes care of me. She communicates really well and makes sure I have what I need.

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Braydon gave top notch customer service from the initial call to pulling out of the lot. I would not hesitate to enlist Sid Dillion’s services again.

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Great service, the video we received of the inspection was great! Like the convenience of on line and text communication. Easy to understand and approve work required and payment link for checkout.

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I had two very different experiences during this purchase. First, I want to recognize Tyler Fisher. Working with Tyler was wonderful, and Isaac was also very helpful throughout the process. Tyler found my daughter an amazing little car that fit her budget perfectly. I know it wasn't a $50,000 vehicle, but it was her very first major purchase, and that made it a huge milestone for her. Tyler treated it like it mattered, and for that I am truly grateful. I would absolutely buy another vehicle through Tyler. Unfortunately, the finance process was a completely different experience. We worked with ... Read More

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DealerRater - Jul 31, 2026

I had two very different experiences during this purchase. First, I want to recognize Tyler Fisher. Working with Tyler was wonderful, and Isaac was also very helpful throughout the process. Tyler found my daughter an amazing little car that fit her budget perfectly. I know it wasn't a $50,000 vehicle, but it was her very first major purchase, and that made it a huge milestone for her. Tyler treated it like it mattered, and for that I am truly grateful. I would absolutely buy another vehicle through Tyler. Unfortunately, the finance process was a completely different experience. We worked with Lesly, and it quickly became very uncomfortable. There was constant pressure to purchase additional warranties and products that significantly increased my daughter's monthly payment. I repeatedly explained that the proposed payment was well beyond her budget, but the upselling continued. I even asked that we stop discussing the add-ons so we could simply finalize the purchase, yet I was taken into the office and the sales pitch started again. I'll admit I had received some difficult medical news before coming to the dealership, so I wasn't in the best frame of mind. However, regardless of my mood, the continued pressure after clearly saying "no" was frustrating. Had my daughter not been so excited about her first car, I honestly would have walked away from the deal. The delivery of the vehicle was also disappointing. We made three trips to the dealership because my daughter didn't get off work until 8:00 p.m. When we returned to pick up the car, it hadn't been detailed, the scratches that were supposed to be addressed had not been touched, and the fuel light was on with less than 30 miles until empty. It may have been a $12,000 car, but that doesn't make it any less important. Every customer deserves to drive away feeling excited and valued, especially a first-time buyer. My disappointment isn't with Tyler. He was exceptional from start to finish and earned my trust. My disappointment is with how the sale was finalized. The excitement of my daughter's first vehicle deserved a much better finish than what we experienced.

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I worked with Schyler. He was so polite to a lady, which doesn't always happen. He explained the problem and what they did. Wished me a good. .

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They take good care of my vehicle and me They keep me informed of what is going on during the process

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My son recommended I work with Sid Dillon at Fremont. I'd been a regular customer at SD in Lincoln. I had a great experience in Fremont--felt more like the Lincoln store used to. Steve Fastenau was my salesperson/guide. So very helpful and friendly, as were the others who he introduced me to. He went over items on my car very thoroughly and encouraged me to contact him/them with any other questions that might come up. I would highly recommend this location.

Was a painless and quick service. Explained everything that would be happening and explained the video of the service. Asked for feedback about the video. Robert was very professional.

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I had a positive experience buying my new Buick everyone was nice and helpful without being pushy.

The people who work here are very friendly,, they open doors out of courtesy, and knowledgeable in their profession.

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We have bought 2 very nice used vehicles from them. A 2019 GMC Sierra in March of 2022, and most recently a 2023 Buick Enclave. Drove 4 hours one way each time. Spoke to them on the phone about the vehicles and they were exactly as they described. All of the staff from the salesman to the guy that wraps up the paperwork were very friendly, not pushy. All were professional!! Would highly recommend them. Will always look there first when it's time to purchase again!!!